Shure Update Utility streamlines the process of updating the firmware and software of compatible Shure products. Features include Windows and Apple operating system support and the ability to update hardware for various Shure products and systems.

Main Features

Main Features

The following Shure hardware can be updated using the Shure Update Utility:

  • Microflex® Wireless
  • Microflex® Advance
  • SCM820 Digital IntelliMix® Automatic Mixer
  • Axient Wireless Management Systems
  • PSM1000 In Ear Monitoring Systems
  • ULX-D Digital Wireless Systems
  • UHF-R Wireless Systems
  • QLX-D Digital Wireless Systems
  • GLX-D Digital Wireless System
  • KSE1500 Electrostatic Earphone System
  • SHA900 Portable Listening Amplifier
  • IntelliMix® P300 Audio Conferencing Processor
  • ANIUSB-MATRIX
  • ANI22
  • ANI4IN
  • ANI4OUT
  • AD1/2/4D/4Q/610
  • ULXD6/8
  • SBC450/850
  • GLXD4R
  • UA846Z2

The software is supported on the following operating systems:
Windows 7, 8, and 10
OS X El Capitan (10.11), macOS Sierra (10.12), macOS High Sierra (10.13)

Notes: To install Shure Update Utility on a 32-bit Mac system, download version 2.2.2: Mac OS X 10.9 – 10.11

Software Versions

Software Versions

Shure Update Utility 2.4.2 (64-bit Windows 7, 8, 10)

Operating System(s):

64-Bit Windows 7, 8, 10

Release Notes:

IMPORTANT
To update Shure Update Utility (version 2.4 or earlier) to version 2.4.1, download and re-install from Shure.com/SUU and not through Help > Check for Shure Update Utility updates.
 

IMPROVEMENTS

  • Support for Mac OS High Sierra (10.13)
  • Support for the following products:
    • GLXD4R Wireless Receiver
    • UA846Z2 Frequency Manager
    • SBC250 Networked Charging Station

KNOWN ISSUES

  • PSM1000 devices with firmware version 1.1.0 or earlier must use Shure Update Utility version 2.4.1 or older.
  • Selecting "Help" > "Check for Shure Update Utility updates" will open Shure.com, which offers the latest version of Shure Update Utility to download. Shure Update Utility version 2.4.2 will not automatically detect new versions.
  • 32-Bit Windows
    • To update Shure Update Utility version 2.2.2 or earlier on a 32-bit Windows system, download version 2.4.2 for 32-bit systems to re-install the software. Older versions of Shure Update Utility will not detect new updates of Shure Update Utility that supports 32-bit systems.
    • Shure Update Utility version 2.4.2 for 32-bit systems is compatible with Wireless Workbench 6 version 6.12 or earlier.
  • Attempts to download ULXD6/8 transmitter firmware to a ULX-D or QLX-D receiver that is not at the minimum firmware version will fail. To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:

1. Update receivers to the following minimum versions:

a. ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16

b. QLXD4 Receivers 2.1.5

2. Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.

3. Using the FW Update menu on a receiver, update transmitters.

  • Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.

NOTES

  • The software is supported on the following operating systems:
    • Windows 7, 8, and 10
    • Mac OS X El Capitan (10.11), Sierra (10.12), and High Sierra (10.13)
  • Installing Shure Update Utility on Windows will also prompt the installation of a USB driver, which must be installed to support updating USB devices, like GLX-D.
  • USB 2.0 Devices
    • KSE1500, SHA900 and GLX-D must be updated one at a time.
    • USB hubs are not recommended when updating USB 2.0 connected devices. Always connect these devices directly to a USB on the computer running Shure Update Utility.
  • Shure Update Utility 2.4.2 for 64-bit systems is compatible with Wireless Workbench 6.12.2 or later.

Shure Update Utility 2.4.2 for 32-bit systems is compatible with Wireless Workbench 6.12 or earlier.

Shure Update Utility 2.4.2 (32-bit Windows 7, 8, 10)

Operating System(s):

32-Bit Windows 7, 8, 10

Release Notes:

IMPORTANT
To update Shure Update Utility (version 2.4 or earlier) to version 2.4.1, download and re-install from Shure.com/SUU and not through Help > Check for Shure Update Utility updates.
 

IMPROVEMENTS

  • Support for Mac OS High Sierra (10.13)
  • Support for the following products:
    • GLXD4R Wireless Receiver
    • UA846Z2 Frequency Manager
    • SBC250 Networked Charging Station

KNOWN ISSUES

  • PSM1000 devices with firmware version 1.1.0 or earlier must use Shure Update Utility version 2.4.1 or older.
  • Selecting "Help" > "Check for Shure Update Utility updates" will open Shure.com, which offers the latest version of Shure Update Utility to download. Shure Update Utility version 2.4.2 will not automatically detect new versions.
  • 32-Bit Windows
    • To update Shure Update Utility version 2.2.2 or earlier on a 32-bit Windows system, download version 2.4.2 for 32-bit systems to re-install the software. Older versions of Shure Update Utility will not detect new updates of Shure Update Utility that supports 32-bit systems.
    • Shure Update Utility version 2.4.2 for 32-bit systems is compatible with Wireless Workbench 6 version 6.12 or earlier.
  • Attempts to download ULXD6/8 transmitter firmware to a ULX-D or QLX-D receiver that is not at the minimum firmware version will fail. To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:

1. Update receivers to the following minimum versions:

a. ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16

b. QLXD4 Receivers 2.1.5

2. Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.

3. Using the FW Update menu on a receiver, update transmitters.

  • Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.

NOTES

  • The software is supported on the following operating systems:
    • Windows 7, 8, and 10
    • Mac OS X El Capitan (10.11), Sierra (10.12), and High Sierra (10.13)
  • Installing Shure Update Utility on Windows will also prompt the installation of a USB driver, which must be installed to support updating USB devices, like GLX-D.
  • USB 2.0 Devices
    • KSE1500, SHA900 and GLX-D must be updated one at a time.
    • USB hubs are not recommended when updating USB 2.0 connected devices. Always connect these devices directly to a USB on the computer running Shure Update Utility.
  • Shure Update Utility 2.4.2 for 64-bit systems is compatible with Wireless Workbench 6.12.2 or later.

Shure Update Utility 2.4.2 for 32-bit systems is compatible with Wireless Workbench 6.12 or earlier.

Shure Update Utility 2.4.2 (Mac OS X 10.11 -10.13)

Operating System(s):

OS X El Capitan (10.11), macOS Sierra (10.12), macOS High Sierra (10.13)

Release Notes:

IMPORTANT
To update Shure Update Utility (version 2.4 or earlier) to version 2.4.1, download and re-install from Shure.com/SUU and not through Help > Check for Shure Update Utility updates.
 

IMPROVEMENTS

  • Support for Mac OS High Sierra (10.13)
  • Support for the following products:
    • GLXD4R Wireless Receiver
    • UA846Z2 Frequency Manager
    • SBC250 Networked Charging Station

KNOWN ISSUES

  • PSM1000 devices with firmware version 1.1.0 or earlier must use Shure Update Utility version 2.4.1 or older.
  • Selecting "Help" > "Check for Shure Update Utility updates" will open Shure.com, which offers the latest version of Shure Update Utility to download. Shure Update Utility version 2.4.2 will not automatically detect new versions.
  • 32-Bit Windows
    • To update Shure Update Utility version 2.2.2 or earlier on a 32-bit Windows system, download version 2.4.2 for 32-bit systems to re-install the software. Older versions of Shure Update Utility will not detect new updates of Shure Update Utility that supports 32-bit systems.
    • Shure Update Utility version 2.4.2 for 32-bit systems is compatible with Wireless Workbench 6 version 6.12 or earlier.
  • Attempts to download ULXD6/8 transmitter firmware to a ULX-D or QLX-D receiver that is not at the minimum firmware version will fail. To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:

1. Update receivers to the following minimum versions:

a. ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16

b. QLXD4 Receivers 2.1.5

2. Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.

3. Using the FW Update menu on a receiver, update transmitters.

  • Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.

NOTES

  • The software is supported on the following operating systems:
    • Windows 7, 8, and 10
    • Mac OS X El Capitan (10.11), Sierra (10.12), and High Sierra (10.13)
  • Installing Shure Update Utility on Windows will also prompt the installation of a USB driver, which must be installed to support updating USB devices, like GLX-D.
  • USB 2.0 Devices
    • KSE1500, SHA900 and GLX-D must be updated one at a time.
    • USB hubs are not recommended when updating USB 2.0 connected devices. Always connect these devices directly to a USB on the computer running Shure Update Utility.
  • Shure Update Utility 2.4.2 for 64-bit systems is compatible with Wireless Workbench 6.12.2 or later.

Shure Update Utility 2.4.2 for 32-bit systems is compatible with Wireless Workbench 6.12 or earlier.

Downloads

Downloads

Compatible Products

Compatible Products